FAQS

Brightsun Travel is a renowned UK based travel company in Gurugram with over 30 years of experience offering flights, holiday and visa services. With a team of passionate travel experts, Brightsun Travel is committed to customer satisfaction and strive to make every trip a memorable and seamless experience.
Brightsun Travel can arrange your flights, hotels and transfers. We can also help you to plan a luxury holiday or an incredible tour. We can also provide additional services such as; visa applications service, transfers, car hire and travel insurance, ensuring that all your travel needs is taken care of.
Brightsun Travel partner with some of the world’s largest global airlines. We have access to exceptional fares and deals than you may not be able to find on your own.
Yes, we can help you with your visa applications. Please contact one of our agents who will guide you through the process. Please note we charge a fee of INR Rs. 800 per person.
Unfortunately, Brightsun Travel cannot book tickets using your frequent flyer miles. You will have to book them directly with the airline in order to redeem them. However, we are more than happy to provide you with suggested flight options and routing to help you plan your trip.
This is entirely dependent on the terms and conditions of each airline. These can be found on the back of your itinerary, when you book your trip. Our agents will also advise you when payment for your reservation will be due.
Payments can be made through debit or credit card. Payments can also be made in cash, in person at one of our offices in Gurgaon.
We advise that you leave sufficient time to plan and book your next trip. During peak seasons, availability on certain flights may be lower than expected due to high demand. Our team will do their best to find you a deal that meets your travel plans. Furthermore, once your flight has been booked, please be aware that airline’s schedules may be subject to change due to external constraints. However, are customer care team will keep you well informed of any changes from the airlines.
Brightsun’s team of dedicated travel professionals are available 24/7. Whether it’s last minute travel plans or a problem at the airport, our agents are available at all times to ensure that your travel problems are resolved as quickly as possible.
For the latest and up to date information on foreign and domestic travel please visit the Ministry of External Affairs. https://www.mea.gov.in/travel-advisories.htm

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