Brightsun Travel (UK) Ltd. provides travel-related services in the UK through its network of offices in Hounslow, West London, Birmingham, and Manchester. It also provides travel planning services for UK based clients predominantly to long-haul destinations, and is ranked within the top 50 UK travel companies. The service industry in the UK, has been and continues to be one of the fastest growing business sectors of the economy. Brightsun Travel (UK) Ltd. has capitalised on the success of this industry by breaking into tailor made packages to over twenty-five destinations such as Dubai, Maldives and Mauritius.
The company was formed in 1986. From then on the company has grown to handling over 100,000 passengers to all destinations around the globe, and has diversified into corporate, holidays, and incentives. By identifying key markets we have managed to grow the business and are consistently striving to improve the service to our clients.
OUR TEAM AND NETWORK
Between the offices the number of staff exceeds 140. The back office processing is accompanied, by ticketing, and sales via a call centre. The combined years of expertise & knowledge enables us to assist our customers in all travel fields. Since the IT Team is in-house, we ensure that we keep up to our distribution up to date, with bookable website and mobile apps. All these sites connect with our back office system which controls accounts, reservations, pre flight options and therefore we are able to generate our analysis and reports instantly.. Brightsun Travel also provides 24 hours emergency support services for clients and airlines alike.
We chose our markets carefully after studying the needs of our clients and identify those carriers that fit within our market expansion plan. From our database we keep reviewing destinations of our passengers, and work with many airline partners. Our strategy will continue to be to grow with our airline partners. With these diversified range of airlines relationships, we are able to channel different type of markets.
GUARANTEES AND WARRANTIES
All passengers booked with Brightsun Travel (UK) Ltd. are protected financially by the UK Civil Aviation Authority bonding scheme known as ATOL. Furthermore we hold ABTA license, and also IATA licence in all the offices to enable instantaneous document production.